UNTHA Service Competence Center
UNTHA shredders are used around the world and are valued for their longevity and reliability. But when there is a sudden stoppage or when unexpected challenges arise, our experts will ensure that help is quickly provided.
UNTHA Service Helpline
When you buy an UNTHA shredder, you enter a long-term partnership. Our experienced support engineers will support and accompany you throughout the product lifecycle. They know your shredders down to the smallest detail and will be your first point of contact for problems, service enquiries, deliveries of spare parts or other services.
To be able to process your order properly, we would ask you to please have the following information ready:
Serial number & machine type
Hours of operation
Serial number of components (if applicable)
Year of manufacture
Tel.: +43 6244 7016 418
E-Mail: service@untha.com
We manufacture premium products and want to provide exactly the same quality in customer services. We know your machines must keep running – stoppages and defects can lead to high costs. That is why our customers greatly value our fast response times and first-class support.
Ralf Pohl
Head of Technical Support
Product services
Do you need a spare part for your shredder, or would you like to modernise your machine without having to buy a new one? Whatever you need for your shredding machine, our services will have you covered.
Commissioning services
We support you in advance and during commissioning to ensure that you start off on the right foot with your new shredder. Our service experts are on hand whenever you need them.
Services during operation
We offer you a wide range of services to increase reliability through regular checks, to minimise unplanned downtimes and to be available quickly if necessary.
Our UNTHA service network can be found in almost every corner of the world. Find an authorised partner near you quickly and easily.
We are engineers who fully comprehend our customers’ questions and issues. Our highly qualified, experienced teams are at your side during servicing to provide you with competent assistance and always find a swift solution. You can rely on us!
Stefan Irrnberger
Head of After Sales Service